Why Does Selling Have Such A Bad Reputation?
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Have you ever wondered why people resist the selling process — both the selling and the buying sides of it?
After all, it’s a human activity that is fundamental to how we all live on this planet — a transaction process indispensable to the very fabric of existence — “I will give you this if you give me that.”
We couldn’t get by without buying – and selling.
I’m doing it right now — selling my point of view. If you consider it and then take me seriously, hasn’t the sale been made?
And even as much as I know that selling truly is a spiritual service, or at least it can be — that’s what this blog is all about — as I write this I can feel a niggling discomfort inside, that old aversion to the idea of selling.
But what is selling when it’s done well? Is it not a transaction of value for value?
And to be clear, my niggling discomfort is not even a resistance to “being sold” – you know, being snookered, taken, hornswaggled, ripped off. There’s every reason to be repulsed by someone who is trying to do you in.
But truly, how often does that happen? Realistically, not very.
And yet my gut is gnawing.
Some say it’s because I’ve had bad experiences being sold. But I’ve had many, many, many more good experiences being helped by a salesperson. And the truth is, rarely have I had to deal with someone whose intent was to rip me off.
I know I’m not alone in this.
Nevertheless many people experience an almost knee-jerk resistance when faced with the possibility or necessity of having to sell their wares. So what’s that about?
It appears the deepest causes reside within the worldview that modern Western culture takes for granted.
The worldview we live within claims that we are all independent operatives, separate from one another. Independence is elevated to and cherished as the supreme value.
So any sales transaction brings together two people who experience themselves as fundamentally disconnected — each one striving to get the most possible without much concern, if any, with the impact that such self-servingness has on the other.
In fact, the idea of the “other” has little value except as I must accommodate the other in order to get what I want. It’s every man for himself , which leads to caveat emptor – let the buyer beware.
It takes a certain coarseness of consciousness and conscience to be comfortable with such lack of consideration for the other human being in the transaction.
So if I am not being valued as a person, except in as much as I can purchase something, and I have to be wary or I might be financially (and psychically) injured in some way, why wouldn’t I want to keep as far away from a selling transaction as I could.
Following from this is the idea that only the bottom line counts. Because the bottom line dictates all action and intentions, the primary value — i.e. protecting the bottom line — focuses on an abstraction, not the other person. So if a dedication to the bottom line leads to someone suffering, that’s not relevant because care and concern for the bottom line remains the priority.
Again, caveat emptor.
Consequently, if you are sensitive to, or care about your impact on others, and yet don’t see an alternative to bottom-line thinking, you can’t help but feel squeamish at the idea of selling.
But, as we’ve been writing about in this blog, there is another way, and the need for it is being felt by more and more people.
It’s grounded in the perception that we are all inter-connected in this life and therefore inter-dependent on each other. No one gets through this life without the help and support of others.
So — because we are all connected, and the world we live in is one of reciprocal support, and we know the psychic damage that can result from abusing one another (we know that from our own experience), and yet we have to perform value-for-value transactions (i.e. selling and buying), we need to truly see selling as a spiritual service.
Why? Because selling – with respect for buyer and seller – becomes a profound and meaningful connection – one that serves all life on this planet.
If this makes sense, join us for our “Bridging Heart and Marketing” Internet marketing conference that takes place February 22, 23, 24 at the Westin Los Angeles Airport. We’ll be sharing our spiritual approach and the soft sell wisdom of eleven world-class Internet marketers. Just click on Bridging Heart and Marketing — and join us.
Because It’s All in the Connection,




WOW! This explanation makes so much sense to me! I’ve been in sales for many years and never have had it explained to me in this way.
That’s why this movement is taking hold is because of the explosion of
relationship marketing, web 2.0 technology and quantum physics all coming of age.
I would LOVE to come to your seminar, but have a conflict. Any other events happening of this type in the spring or summer?
You’re doing great things!
LOVE
GutZy Woman
Hey GutZy Woman,
Thanks for your response. It’s so gratifying because you’ve joined the conversation.
Relationship marketing is going to evolutionize the way we do business in the US.
Success as a relationship marketer requires the consciousness to know and respect yourself and your needs while, at the same time, knowing and respecting the needs of your prospect/customer. It’s a two way emotional and ethical street. But the payoffs are long-term.
We’ve scheduled a second Bridging Heart and Marketing conference for September 5, 6, and 7 in Los Angeles this year. It’s our plan to do two a year. This year both on the west coast. Next year one in the west and one in the east.
We hope the September dates are open in you calendar. We will open the registration page this March after our first conference has been completed.
Thanks Again.
Because It’s All in the Connection,
Judith & Jim
Hi Judith and Jim…
Your explanation of selling is so true.
A few years ago, I published a book and I was so resistant to selling it myself. Being a psychologist I quickly realised that this was grounded in a belief that “my work was not good enough”… it took me quite a while to get the hang of a different interpretation and meaning of selling and my recent work has made me redefine marketing!
I’m still uneasy promoting my own work… but I’m making myself do it properly! It is just about getting out there and connecting with people.
Jeanne May
http://www.goalsnaspirations.com
Jeanne May,
Thanks for your ongoing participation in this conversation.
Jeanne, we believe it is personal — as you say — feeling not good enough. But it is also contextual — that is, the culture we live in.
We can’t avoid our own personal responsibility. But if we focus only on how we personally get in the way, we lose sight of the larger picture.
It’s the old “forest for the trees” idea.
And, of course, the only way to change is personally.
But people can suffer illusion if they believe it’s only about them.
Jim
http://www.brigingheartandmarketing.com/invitation