Archive for emotion
Empathy — A Central Quality of the Servant Leader
Posted by: | CommentsContinuing from our post of August 24, 2009 that focused on ten characteristics/qualities of the servant leader, the second in the list is “empathy.”
To start it’s important to make the distinction between empathy and sympathy.
Imagine someone you know is not feeling well, perhaps feeling nauseated.
In simple terms sympathy is feeling support for, offering help to, willing to do something for that person. You recognize their distress and acknowledge it.
Empathy means feeling nauseated with that person—you mentally or emotionally project your experience into the feelings or state of mind of another person.
So why would empathy versus sympathy be listed as a quality of a servant leader? Read More→
Emotion – a Terrible Thing to Waste!
Posted by: | CommentsThe reality of ecological waste is familiar to all of us—waste in the form on non-biodegradable materials like foam, various plastics, etc. For example, plastic shopping bags take thousands of years to degrade (break down) in a rubbish heap.
But have you considered the idea of waste itself? What is waste?
In the natural world there is no such thing as waste. Every species’ waste products provides value to other species, most often in the form of food. Nothing goes to waste.
Waste in the true sense is something that does not—because it cannot—provide continuing value once it is disposed.
That set me thinking about emotional waste—emotions that, when not understood, not well handled, or consciously used to manipulate and injure leave a wake of damage behind that most times cannot be repaired and therefore do not continue to provide value.
And what does this have to do with marketing? Read More→
